Real-time flood forecasting plays a crucial role in enabling timely and effective emergency responses. However, a significant challenge lies in bridging the gap between complex numerical flood models and practical decision-making. Decision-makers often rely on experts to interpret these models for optimizing flood mitigation strategies. And the public requires complex techniques to inquiry and understand socio-cultural and institutional factors, often hinders the public's understanding of flood risks. To overcome these challenges, our study introduces an innovative solution: a customized AI Assistant powered by the GPT-4 Large Language Model. This AI Assistant is designed to facilitate effective communication between decision-makers, the general public, and flood forecasters, without the requirement of specialized knowledge. The new framework utilizes GPT-4's advanced natural language understanding and function calling capabilities to provide immediate flood alerts and respond to various flood-related inquiries. Our developed prototype integrates real-time flood warnings with flood maps and social vulnerability data. It also effectively translates complex flood zone information into actionable risk management advice. To assess its performance, we evaluated the prototype using six criteria within three main categories: relevance, error resilience, and understanding of context. Our research marks a significant step towards a more accessible and user-friendly approach in flood risk management. This study highlights the potential of advanced AI tools like GPT-4 in democratizing information and enhancing public engagement in critical social and environmental issues.

Optimal management of cross-asset infrastructure is a complex problem that requires adept inspection and maintenance policies addressing stochastic degradation impacts. According to the 2021 ASCE infrastructure report card [1], the US infrastructure is in fair to poor condition, earning a cumulative grade of C-, with components nearing the end of their useful lives and at high risk of failure. Pavements and bridges are indicative examples of inadequate infrastructure. One in every five miles of pavements is in poor condition, and 7.5% of bridges are structurally deficient. Economic analyses indicate that the US Department of Transportation fell 50% short of the funds required to sustain the national transportation system [1], which is also reflected in the available resources at individual State transportation agencies. The Virginia Department of Transportation, for example, reported that 50% of the State's bridges have exceeded their useful lives, and the required funds to replace them are five times greater than the estimated available funds over the next fifty years [2]. Inspection and Maintenance (I&M) policies are therefore indispensable towards efficiently distributing available economic and environmental resources for transportation systems. Making optimal decisions in complex and uncertain environments presents a variety of difficulties, including heterogeneity of asset classes, a high number of components resulting in vast state and action spaces, unreliable observations, limited availability of resources, and several related risks. Optimal solutions that define inspection and maintenance policies should thus incorporate concepts such as (i) online and offline data learning, (ii) imperfect information support, (iii) stochastic action outcomes considerations, and (iv) optimization of long-term goals under multiple constraints (e.g., safety targets or resource constraints).